Hmm... I have to agree with this but I do wonder how much actually gets done?
What technologies did you look at? We asked employees how they were spending their time and where they were getting the greatest value: internal databases, external databases, other technologies, phone, face to face.
And you found a correlation between IT use and productivity? Absolutely yes, though not always as we had expected. If you look across e-mail and social networks, database and phone, the surprise was that overall, IT use is not associated with an increase in speed. In fact, it’s associated with slower speed. But we found that heavier IT users are much heavier multitaskers, so over time, they’re completing more projects and bringing in more money for the firm.
http://computerworld.com/action/article.do?command=viewArticleBasic&taxonomyId=14&articleId=281734&intsrc=hm_topic
