Theres a terrible defect at the core of how we think about people and organizations today. There is little or no tolerance for the kinds of character-building conversations that pave the way for meaningful change. The average person is stuck, lost, riveted by the objective domain. Thats where our metrics are; thats where we look for solutions. Its the come-on of the consulting industry and the domain of all the books, magazines, and training programs out there. And thats why books and magazines that have numbers in their titles sell so well. Well do anything to avoid facing the basic, underlying questions: How do we make truly difficult choices? How do we act when the risks seem overwhelming? How can we muster the guts to burn our bridges and to create a condition of no return?
http://pf.fastcompany.com/magazine/32/koestenbaum.html
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