Sunday, May 30, 2004

Working Knowledge: How Organizations Manage What They Know

Very good.
  • intuition is compressed expertise
  • dont expect software to solve all your problems
  • founded on mutual trust
  • gossip = knowledge networks updating themselves
  • "well stolen is half done" - proverb
  • a good story is often the best way to convey meaningful knowledge
  • cant share knowledge if there is no common language
    http://www.amazon.com/exec/obidos/ASIN/1578513014/qid=1086040641/sr=2-1/ref=sr_2_1/002-0920314-4494445
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