Monday, April 26, 2004

Fierce Conversations

This book is about having the courage and finesse to have difficult conversations. Some good ideas. Some good quotes:
  • "As a leader, you get what you tolerate"
  • "I have not yet witnessed a spontaneous recovery from incompetance."
  • "Hire attitude. Train skill."

    • http://www.amazon.com/exec/obidos/tg/detail/-/0425193373/qid=1083095967/sr=8-1/ref=pd_ka_1/102-0027190-5299331?v=glance&s=books&n=507846
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